Privacy Policy

DATA PROCESSING NOTICE

This is the Data Processing Notice (also known as a Privacy Policy) of The Royal Guernsey Golf Club LBG. It is issued in compliance with the Data Protection (Bailiwick of Guernsey) Law, 2017 “the Law”
We are committed to protecting and respecting your personal data and ensuring you are informed about how we use it. We acknowledge our obligations under the Law, and we undertake to the best of our ability, to protect your personal data in accordance with the Law.
We acknowledge that all processing of personal data must be lawful, fair and undertaken with transparency.
This Notice sets out how and why we collect and use your personal data and our legal basis for doing so.

Who are we?
We are The Royal Guernsey Golf Club LBG. We are registered with the Guernsey Registry (Reg no. 62733) We are also registered with The Office of the Data Protection Authority (registration number DPA2215).

What do we do?
The Royal Guernsey Golf Club LBG is a private members club offering golf memberships to play on L’Ancresse links and / or social memberships to use the clubhouse facilities. We run golf tournaments and events.

What data we collect

We only hold limited details relating to our members and employees. This not only enables us to contact our members and to enable us to carry out our core business services and/or comply with a contract, but also to comply with statutory requirements and our legal obligations.

Where does this data come from?
The personal data we process is given to us directly by you, our members and employees, from someone else acting on your behalf (e.g. parent or guardian) and/or from inquiries through our website, telephone calls, emails or social media. We do not collect any personal data from any other sources.

How we use your personal data
The personal data is used to be able to carry out the administration of memberships and run golf tournaments.

Our lawful basis for processing your personal data
In order to be able to provide you with the services you require, we use our legal contractual basis for processing your personal data and/or rely on our legitimate business interests.

Consent
In instances where we are not relying on a contractual and/or legitimate business interests’ basis, we rely on consent to lawfully process your personal data. This can be obtained written, orally, or by email. You have the right to withdraw your consent at any time, however, it must be highlighted that by withdrawing your consent we may not be able to provide you with our core business services.

Types of personal data we collect

• Your contact details, such as: name, postal address, email address and contact number
• Bank details if you pay by direct debit
• A record of our communications with you
• Social security/Income Tax details (Employees only)
• Salary details (Employees only)

Special category data
Defined in the Law as – “Personal data revealing an individual’s racial or ethnic origin, political opinion, religious or philosophical belief, trade union membership, genetic data, biometric data, health data, data concerning an individual’s sex life or orientation, & criminal data.” The Law requires this data to be processed with additional protection.

We do not process any personal data in this category as defined by the Law.

Sharing of your personal data
Some data of playing members only, is shared with England Golf for the purposes of the World handicap System. A member is unable to maintain an official golf handicap without this.

Transfer of data
Some data of playing members only, is shared with England Golf for the purposes of the World handicap System. A member is unable to maintain an official golf handicap without this.

Direct marketing
We send emails and newsletters from time to time. All members can opt out of receiving our emails and newsletters at any time.

Retention of data
All data is retained securely and only used for the purposes for which it was collected under the Law. Data is only retained for as long as is required to comply with our statutory obligations, in order for us to provide you with the services forming part a contract or with your consent. In any event, data is reviewed and weeded accordingly after 7 years.

Your rights
The Law provides you with a number of rights, but specifically and of relevance, you have the right to:
• request confirmation of the personal data that we hold about you and what we are doing with your data
• request correction of your personal data if incorrect, out of date or incomplete
• request that we stop any consent-based processing of your personal data after you have withdrawn that consent

Social media
This notice does not cover any third-party websites or social media sites used in conjunction with The Royal Guernsey Golf Club LBG. We are not responsible for the actions or activities of third-party website/social media outlets. You are advised to read the data collection and privacy statements on other websites and social media outlets you visit.

Cookies
Cookies (often known as internet cookies) are text files with small pieces of data — like a username and password — that are used to identify your computer as you use a network. Specific cookies are used to identify specific users and improve your web browsing experience.

Contacting us
We are defined as a Controller according to the Law. If you have any questions or queries regarding how your personal data is being managed, please contact the General Manager by writing to The Royal Guernsey Golf Club LBG, L’Ancresse, Vale, Guernsey, GY3 5BY or by emailing office@royalguernseygolfclub.com.

Contacting the regulator
If you feel that your personal data has been handled incorrectly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the data protection regulator – The Office of the Data Protection Authority (ODPA). You can contact them for advice by writing to:
The Office of the Data Protection Authority
Block A
Lefebvre Court
Lefebvre Street
St. Peter Port
Guernsey
GY1 2JP
by telephoning (01481) 742074, by email to info@opda.gg or you can submit a complaint online at www.odpa.gg and complete the ‘make a complaint’ section.

Approved by the Board March 2025
Reviewed by the Board annually.